Hello, I am iRis, your iCXeed concierge. Ask me anything about iCXeed, provide a quotation for service, schedule a meeting, or subscribe to our newsletter.

Case Study: eCommerce Seasonal AI Design 

Published on

January 22, 2024


Join Wil and Rizza, AI conversational designers at iCXeed, as they share insights from their recent project for an e-commerce client. Learn about their unique approach to deploying AI to transform customer interactions. Discover how they utilised AI to analyse customer intents and create efficient, conversational flows, ultimately aiming to reduce customer interaction volumes, especially during the holiday surge, and dive into the results of their strategy. 🌐 #CustomerExperience #AI #DigitalTransformation #iCXeed #CognitiveCXExperts #Innovation #TechSolutions


Getting Rid of Contact Center Heart Burn

Read more

Ask Our Founders: Where Are We Located in the Philippines?

Read more

9 CX Trends to Watch in 2023

Read more