Hello, I am iRis, your iCXeed concierge. Ask me anything about iCXeed, request a quotation, schedule a meeting, or subscribe to our newsletter.
Leverage analytics, AI, and automation to elevate your CX and optimise your business processes for efficiency.
AI-enabled omnichannel cloud contact centre best practice deployment and design.
Offer your customers a personalised, contextualised and intuitive IVR experience.
Experts with the innovation DNA to not only work for you but engage to optimise results and outcomes.
Accelerate software engineering with experts using a secure AI-enabled IDE.
Initiate real-time conversations with online visitors for proactive assistance and sales conversion.
Have the talent and skills you need to meet your evolving business needs and seize opportunities for growth. Our model helps you secure talent you need to accelerate your business objectives by working smarter, not harder.
Dedicated talent working as an extension of your business
Founder support and oversight from both Australia and the Philippines
Experts strategically focused on driving efficiencies and process innovation
Access to analytics, artificial intelligence and automation
Remote pros handling admin tasks, calendar, and customer support
Manage talent, benefits, and other HR tasks such as recruitment and compliance
Lead teams to ensure timely project delivery and scope
Set up, maintain and troubleshoot key applications
Organise your data for insights, trending, and actionable business reporting
Integrated cloud and IT infrastructure maintenance
Optimise care with experts in messaging, chat, sales, service and technical support
Centralise or augment quality assurance, training, or workforce management teams
Streamline accounts payable, accounts receivable, and other back of house services
Craft end-to-end software solutions that meets your specific needs
Arm your operations against cyber threats with proactive response
Graphics, video, and animation to excite your creative content
We recruit, train, coach, and innovate. You can be involved at your preference
You are 100% responsible
We provide access to innovation with analytics, AI, and automation
You are 100% responsible
We provide continual learning & development to your experts
You are 100% responsible
We fuel a recognition culture incentivising learning & innovation
You are 100% responsible
We focus on driving efficiencies and innovating your business processes
You are 100% responsible
Our experts are 25% more productive
You get what you get
Over 65+ of company founder expertise
Variable
< 15% annualised attrition
40-70% annualised attrition
Tell us who you are and what you'll need. We'll get in touch with a quotation in under 24 hours! Optimise costs and work smarter in achieving your objectives.
15% annualised attrition
70% reduction in talent costs
25% team productivity
Accelerate software engineering with experts using a secure AI-enabled integrated development enviro...
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Organise, build and grow a library of engaging and effective learning curricula to deepen employee o...
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Hire experts equipped with the skills to optimise service experiences with analytics, AI, and automa...
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Provide a 24/7 Gen AI digital concierge supporting frequently asked questions and self-service conve...
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Social media experts that provide you with data-driven promotion campaign management and expand your...
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