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Cognitive CX Outsourcing I N N O V A T I O N

customer service tech & talent innovation lab
Bespoke for small to medium enterprise

  • Knowledge & Process Integration

  • Customer Journey Simplification

  • Digital Channel Optimisation

  • Self-Service Automation

Learn More

OUR SOLUTIONS

ARTIFICIAL INTELLIGENCE

COGNITIVE EXPERTS

automation & analytics; experts
elevating your CX with affordable
intelligent tech services

focused on process optimisation
& automation; we work smarter
to achieve your outcomes

OUR SOLUTIONS

ARTIFICIAL INTELLIGENCE

automation & analytics; experts elevating your CX with affordable intelligent tech services

COGNITIVE EXPERTS

focused on process optimisation & automation; we work smarter to achieve your outcomes

"iCXeed has the ability to tap into the best talent the Philippines offers, as its model is attractive to candidates and encourages innovation and personal growth opportunities."

Business & Consumer Services General Manager, Group Shared Services

"iCXeed's digital-first implementation and support of our Amazon Connect platform have transformed our call centre operations, offering unparalleled flexibility and scalability."

Financial Services Head of Call Centre Operations

"We're leveraging cutting-edge technology and top-tier cognitive talent, which has proven to be an invaluable partnership as we scale our business."

Startup Tech Chief Innovation Officer