Artificial Intelligence Cognitive Experts CXperience Innovation Lab About Us Library Become a Partner Careers

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    • Artificial Intelligence

    Amazon Connect Accelerated

    Cognitive success experts that help you maximise innovation within AWS: Amazon Connect.

    AI Design & Operations

    Develop and deploy advanced AI solutions fit for every business context.

    Software Development

    Building trailblazing applications through design and code.

    Digital Marketing Automation

    Automate marketing tasks, streamline processes and improve efficiency.

    Data Analytics & Reporting

    Elevate business decisions with precise data-driven insights.

    Search Engine Optimisation

    Improve your website's visibility in search results and increase traffic.

    Cognitive Experts

    eLearning Curriculum Design & Dev

    Personalised learning experience for maximum knowledge retention.

    Graphics, Video & Animation

    Engaging and imaginative visuals that convey your message.

    Social Media

    Turn engagement to conversions on your social platforms.

    Proactive Website Chat

    Propelling visitor engagement through proactive interactions.

    Contact & Call Centre Services

    Exceptional, empathetic customer support with results-driven interactions.

    Talent as a Service (TaaS)

    Dynamically scale your operations with specialised talent.

    CXperience Innovation Lab

    This is where the best of iCXeed comes together. Because business process innovation is a way of operating, our innovation lab is a continuous managed service maximising digital channels, artificial intelligence experiences, and process optimisation for our clients. We learn your business and provide a fully managed service with innovation your customers value that also reduce your contact centre costs.

    Learn more

    About Us

    The Founders

    With over 65+ years of combined experience meet the founders reshaping an industry.

    Diversity Inspires Us

    We value discourse. We listen. Our openness to learn from each other makes us stronger, smarter, and better.

    The Cognitive Experts

    To do cognitive and creative well, you need intelligence. We highlight some of the expert profiles in our employ.

    Values Guide Us

    Learning leads to innovation. These values shape how we deliver business process innovation for our clients, their customers, and ourselves.

    Our Innovation DNA

    Learn how the unique attributes of our experts in the Philippines will bring innovation and value to your business.

    Our Locations

    We offer modern solutions to working that give our clients and our experts security, flexibility, and convenience.

    Hello, I am iRis, your iCXeed concierge. Ask me anything about iCXeed, request a quotation, schedule a meeting, or subscribe to our newsletter.

    Cognitive CX Outsourcing I N N O V A T I O N

    customer service tech & talent innovation lab
    Bespoke for small to medium enterprise

    • Knowledge & Process Integration

    • Customer Journey Simplification

    • Digital Channel Optimisation

    • Self-Service Automation

    Learn More

    OUR SOLUTIONS

    ARTIFICIAL INTELLIGENCE

    COGNITIVE EXPERTS

    automation & analytics; experts
    elevating your CX with affordable
    intelligent tech services

    focused on process optimisation
    & automation; we work smarter
    to achieve your outcomes

    OUR SOLUTIONS

    ARTIFICIAL INTELLIGENCE

    automation & analytics; experts elevating your CX with affordable intelligent tech services

    COGNITIVE EXPERTS

    focused on process optimisation & automation; we work smarter to achieve your outcomes

    "iCXeed has the ability to tap into the best talent the Philippines offers, as its model is attractive to candidates and encourages innovation and personal growth opportunities."

    Business & Consumer Services General Manager, Group Shared Services

    "iCXeed's digital-first implementation and support of our Amazon Connect platform have transformed our call centre operations, offering unparalleled flexibility and scalability."

    Financial Services Head of Call Centre Operations

    "We're leveraging cutting-edge technology and top-tier cognitive talent, which has proven to be an invaluable partnership as we scale our business."

    Startup Tech Chief Innovation Officer