CXploring GenAI: On-Demand Webinar Series

Webinar 1: Build & Launch: Potential of GenAl for CX

  • iCXeed Lessons Learned

  • Constructing a GenAl Launchpad for CX

  • Demonstration of GenAl for CX

Webinar 2: Check Your Engines: GenAl Back End View

  • Fueling Data and Knowledge for AI Success

  • Choosing & Customising the Right AI Engine

  • Integrating with your Organisation Systems

Webinar 3: Humans Pilot CX with AI

  • Seamless Hand-Off from AI to Human

  • Optimising Human Delivered CX with AI

  • Equipping CX Experts with AI Insights