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COGNITIVE EXPERTS

SOCIAL MEDIA

Build and publish content across social channels and use insights & analytics to increase your reach in online platforms while promoting and protecting your brand

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ENGAGING CONTENT FOR CURATED AUDIENCES

Craft creative strategies to connect with customers, amplify your brand and drive impactful results.

Content Management

Create a content calendar filled with engaging, platform-tailored content to captivate and interact with your audience

Paid Advertising

Manage targeted and budgeted promotional campaigns across platforms to boost visibility and drive action

Performance Analytics

Assess performance and gain insights to have data-informed decisions in future initiatives

Social Listening

Monitor digital conversations to understand customer perception, track mentions and gain real-time sentiments

Competitive Benchmarking

Analyse the online performance metrics of your competitors and see how you fare in the industry

Social Media Moderation

Foster positive community engagement and keep your platforms free from disruptive content

SOCIAL MEDIA STRATEGY DIFFERENTIATORS

  • Content Creative
  • Content Publishing
  • Insights & Analytics

RESEARCH & DESIGN

Through trend watching, content scanning, customer insight mining and industry and competitor analysis, together our content researchers and multimedia designers create attractive and compelling content for your target audiences, specific to each channel where your prospects are active.

  • Adapt Content Per Channel

  • Create Curiosity

  • Stand Out. Be Memorable

CHANNEL SCHEDULING & MANAGEMENT

In collaboration with your team, our brand content strategist and social digital experts are responsible for managing your campaign timing and release schedules. Deploying unified posts across all social media profiles via our centralised campaign platform, we help you focus on spending less time keeping up and more time looking at what's next.

  • Holistic Campaign Management

  • Integrated Social Media Management

  • Centralised Scheduling

INSIGHTS & ANALYSIS

Our brand strategists are at the forefront of understanding the who, what, where, when, why, and how of your social brand activity. We monitor social sentiment and brand health, identify influencers, and leverage audience analytics to inform and optimise future social campaigns to maximise your return on advertising spend.

  • Audience Analysis

  • Industry & Competitor Insights.

  • Social Sentiment & Brand Health.

Content Creative -

RESEARCH & DESIGN

Through trend watching, content scanning, customer insight mining and industry and competitor analysis, together our content researchers and multimedia designers create attractive and compelling content for your target audiences, specific to each channel where your prospects are active.

  • Adapt Content Per Channel

  • Create Curiosity

  • Stand Out. Be Memorable

Customer journey mapping+

CHANNEL SCHEDULING & MANAGEMENT

In collaboration with your team, our brand content strategist and social digital experts are responsible for managing your campaign timing and release schedules. Deploying unified posts across all social media profiles via our centralised campaign platform, we help you focus on spending less time keeping up and more time looking at what's next.

  • Holistic Campaign Management

  • Integrated Social Media Management

  • Centralised Scheduling

Insights and analysis+

INSIGHTS & ANALYSIS

Our brand strategists are at the forefront of understanding the who, what, where, when, why, and how of your social brand activity. We monitor social sentiment and brand health, identify influencers, and leverage audience analytics to inform and optimize future social campaigns to maximise your return on advertising spend.

  • Audience Analysis

  • Industry & Competitor insights

  • Social Sentiment & Brand Health

OUR OUTCOMES

LET'S JUMPSTART YOUR SOCIAL
MEDIA STRATEGY.

To maximize your investment in Amazon Connect, partner with iCXeed and accelerate your digital channel to drive value and growth for your business.

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