Revolutionize Your Customer Journey
with Cutting-Edge AI Technology 

Orchestrating accelerated digital channel customer experiences with artificial intelligence and our cognitive experts.

CASE STUDY: ECOMMERCE SEASONAL AI DESIGN

Join Wil and Rizza, AI conversational designers at iCXeed, as they share insights from their recent project for an e-commerce client. Learn about their unique approach to deploying AI to transform customer interactions. Discover how they utilised AI to analyse customer intents and create efficient, conversational flows, ultimately aiming to reduce customer interaction volumes, especially during the holiday surge, and dive into the results of their strategy.

"iCXeed has the ability to tap into the best talent the Philippines offers, as its model is attractive to candidates and encourages innovation and personal growth opportunities."

Business & Consumer Services General Manager, Group Shared Services

"iCXeed's digital-first implementation and support of our Amazon Connect platform have transformed our call centre operations, offering unparalleled flexibility and scalability."

Financial Services Head of Call Centre Operations

"We're leveraging cutting-edge technology and top-tier cognitive talent, which has proven to be an invaluable partnership as we scale our business."

Startup Tech Chief Innovation Officer

LET'S SEE HOW AI CAN PROPEL YOU TO MEET YOUR GOALS

Tell us who you are and what you'll need. We'll get in touch to discuss practical solutions.