automation & analytics; experts elevating your CX with affordable intelligent tech services
Cognitive success experts that help you maximise innovation within AWS: Amazon Connect.
Automate marketing tasks, streamline processes and improve efficiency.
Develop and deploy advanced AI solutions fit for every business context.
Elevate business decisions with precise data-driven insights.
Building trailblazing applications through design and code
Improve your website's visibility in search results and increase traffic.
focused on process optimisation & automation; we work smarter to achieve your outcomes
Personalised learning experience for maximum knowledge retention.
Propelling visitor engagement through proactive interactions.
Engaging and imaginative visuals that convey your message.
Exceptional, empathetic customer support with results-driven interactions.
Turn engagement to conversions on your social platforms.
Dynamically scale your operations with specialised talent.
Work smarter with CX experts and integrated artificial intellgence, automation, and analytics. Bespoke customer service innovation for small to medium enterprise.
Knowledge & Process Integration
Customer Journey Simplification
Digital Channel Optimisation
AI Self-Service Automation
We do cognitive business process innovation. We help you service customers intelligently with the latest technology and expert talent.
With over 65+ years of combined experience meet the founders reshaping an industry.
We value discourse. We listen. Our openness to learn from each other makes us stronger, smarter, and better.
To do cognitive and creative well, you need intelligence. We highlight some of the expert profiles in our employ.
Learning leads to innovation. These values shape how we deliver business process innovation for our clients, their customers, and ourselves.
Learn how the unique attributes of our experts in the Philippines will bring innovation and value to your business.
We offer modern solutions to working that give our clients and our experts security, flexibility, and convenience.
Ask iRis
Building trailblazing applications through design and code.
This is where the best of iCXeed comes together. Because business process innovation is a way of operating, our innovation lab is a continuous managed service maximising digital channels, artificial intelligence experiences, and process optimisation for our clients. We learn your business and provide a fully managed service with innovation your customers value that also reduce your contact centre costs.
Hello, I am iRis, your iCXeed concierge. Ask me anything about iCXeed, request a quotation, schedule a meeting, or subscribe to our newsletter.
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Discover the power of Generative AI with ICXeed's CXploring GenAI 3-part webinar series. Dive into cutting-edge insights, practical applications, and expert discussions to transform customer experiences with the latest AI innovations.
Non-linear career growth offers a dynamic alternative to traditional career paths, emphasising adaptability, diverse experiences, and continuous learning. This approach allows professionals to explore various roles and stack valuable skills, leading to innovative problem-solving abilities and a more fulfilling career journey.
Businesses can optimise operations during seasonal surges by integrating cognitive technology and expert talent, enhancing efficiency and customer satisfaction. iCXeed highlights strategies like AI-driven self-service and specialised training to manage peak demand effectively.
Jin Avelino, one of iCXeed's pioneering employees, exemplified the iCXeed DNA of kusa (independennt initiative), diskarte (resourceful and practical ingenuity) and puso (heart, passion and purpose), leading his team to success through unwavering commitment and continuous innovation beyond the challenges.
Shaking Up Traditional CX Delivery for Small to Medium Enterprises with Amazon Connect
iCXeed transforms customer service into a strategic asset, elevating CX with innovative solutions and expert training for businesses.