Oct 16, 2024
10am - 11am AEST
8am - 9am SGT
AI integration is not a one-size-fits-all solution, so learn how to customise it specifically for your business needs in the second installment of the CXploring GenAI series.
We will delve deep into the technical underpinnings that drive AI success. If you're looking to transform your customer service operations with GenAI, this session will give you the practical knowledge needed to choose, customise, and integrate the right AI engine for your organization.
What We Will Cover:
Register for this webinar and a confirmation email from Zoom containing your unique join link will be sent to your email.
Arthur has worked over 25 years in the customer engagement industry, partnering with Fortune 1000 brands across a diverse set of industry verticals. He started his career as a contact centre associate. Through hard work, an eagerness to learn, and a sense of adventure, he grew his leadership and professional skills to include global management of large-scale teams. He has worked with leading brands to optimise processes and technologies that enable the most optimal customer brand interactions. An innovative thought leader, Arthur is most passionate about leveraging front-line employee expertise to deliver transformative, frictionless customer journeys.
Ryan has over 15 years of client management experience across North America and Asia-Pacific and has an unrivaled passion for delivering superior outcomes for his client's customers. Well known in the industry for his partnership approach, he prides himself on crafting new ideas, working closely with his clients to create differentiated solutions, and building successful long-term partnerships with a good laugh along the way. Considered as an extension of the team, Ryan's most passionate about enabling his clients to focus on their core business objectives and growth ambitions.
